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Timer icon Form of cooperation Full-time / 40% Remote
Briefcase icon Sector Cyber security
Location icon Location Praha
Start date 02.06.2025 or by agreement
Languages
  • English flag English - active, B2/C1/C2
  • Slovak or Czech flag Slovak or Czech - native

Offer description

  • providing L1 and L2 technical support for Check Point technologies at customers' premises
  • providing real-time support and resolving technical incidents
  • participation in the implementation of security solutions for new customers
  • communication with internal team and customers to ensure smooth operation
  • working with service tickets, resolving requests and incidents (including TAC cases)
  • management and configuration of Check Point firewalls and other security devices
  • operational readiness according to a rotational schedule
  • monitoring trends in security technologies and further professional development

Requirements

  • at least 2 to 3 years of experience in IT technical support and network security
  • demonstrable knowledge of Check Point security products, especially firewall administration and configuration
  • good knowledge of network protocols (TCP/IP, SSL, IPSec), routing and VPN
  • experience with Windows and Linux/Unix operating systems
  • Ability to effectively troubleshoot and solve technical problems
  • knowledge of working with ticketing systems (e.g. CA Service Desk or similar)
  • excellent analytical skills and ability to work under pressure
  • communication skills for communicating with customers and the team
  • willingness to learn new technologies and interest in cybersecurity
  • Check Point Certified Security Administrator (CCSA) certification
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